GCORE Privacy Policy

1.    What we collect

1.1    Data Controllers

Personal information is controlled by Global Centre of Research and Engagement Pte Ltd, 10 Anson Road, 26-04 International Plaza, SINGAPORE. If you have any concern about providing information to us or having such information displayed in our Member portal or otherwise used in any manner permitted in this Privacy Policy and the Membership Agreement, you should not become a Member, visit our website, apps or otherwise use our Services. If you have already registered, you can close your Membership account.

We collect your personal information in the following ways:

1.2    Registration

To create an account on GCORE, you must provide us with at least your name, email address and/or mobile number, and a password and agree to our Membership Agreement and this Privacy Policy, which governs how we treat your information. You may provide additional information during the registration flow (for example, your postal code, University and Place of Work) to help you build your profile and to provide you more customised services. You understand that, by creating an account, we and others will be able to identify you by your GCORE profile. We may also ask for your credit card details if you purchase certain additional services.

1.3    Profile Information

After you create an account, you may choose to provide additional information on your GCORE profile, such as descriptions of your skills, area of study, and educational background. You can list honors, awards, professional affiliations, Group memberships, networking objectives, companies or individuals that you follow, and other information including content. Providing additional information enables you to derive more benefit from our Services by helping you express your professional and academic identity; find other students, researchers, professionals, opportunities, and information; and help opportunities find you. It also enables us to serve you ads and other relevant content on and off of our Services.

1.4    Customer Service

When you contact our customer support services (e.g. on our FAQs) we may have to access your messages, Groups and other contributions to our Services and collect the information we need to categorize your question, respond to it, and, if applicable, investigate any breach of our Membership Agreement or this Privacy Policy. We also use this information to track potential problems and trends and customise our support responses to better serve you. We do not use this information for advertising.

1.5    Using GCORE site and Applications

We collect information when you use (whether as a Member or a Guest) our website, applications, our platform technology (such as Field Connect) or other Services. For example, we collect information when you perform a search, import your address book, join and participate in groups, participate in polls, install one of our mobile applications, and share articles on our Member portal. If you are logged in on GCORE.com or another Service or one of our cookies on your device identifies you, your usage information and the log data described in Section 1.10 of this policy, such as your IP address, will be associated by us with your account. Even if you’re not logged into a Service, we log information about devices used to access our Services, including IP address.

1.6    Using Third-Party Services and Visiting Third-Party Sites

You allow us to receive information when you use your account to log in to a third-party website or application. Also, when you visit a third-party site that embeds our social plugins (such as “Share on GCORE” for publishers) we receive information that those pages have loaded in your web browser. If you are logged in as a Member when you visit sites with our plugins, we use this information to recommend tailored content to you. We will use this information to personalise the functionality we provide on third-party sites, including providing you insights from your network and allowing you to share information with your network. Our retention of this data is addressed in Section 3.2. We may provide reports containing aggregated impression information to companies hosting our plugins and similar technologies to help them measure traffic to their websites, but no personal data.

You also allow us to receive information about your visits and interaction with the sites and services of our partners that include our cookies and similar technologies, unless you opt out. If you are not a Member, we rely on the online terms between you and our partners.

1.7    Cookies

We use cookies to learn about and improve your experience,  e.g. by saving your shopping cart and tracking your website usage. You can control cookies through your browser settings and other tools. By visiting our Services, you consent to the placement of cookies and beacons in your browser emails in accordance with this Privacy Policy

1.8    Log Files, IP Addresses and Information About Your Computer and Mobile Device

When you visit or leave our Services (whether as a Member or Guest) by clicking a hyperlink we automatically receive the URL of the site from which you came or the one to which you are directed. We also receive the internet protocol (“IP”) address of your computer or the proxy server that you use to access the web, your computer operating system details, your type of web browser, your mobile device (including your mobile device identifier provided by your mobile device operating system), your mobile operating system (if you are accessing GCORE using a mobile device), and the name of your ISP or your mobile carrier. We may also receive location data passed to us from third-party services or GPS-enabled devices that you have set up, which we use to show you local information on our mobile applications and for fraud prevention and security purposes. Most mobile devices allow you to prevent real time location data being sent to us, and of course we will honor your settings.

1.9    Other

Our Services are a dynamic, innovative environment, which means we are always seeking to improve the Services we offer you. We often introduce new features, some of which may result in the collection of new information. Furthermore, new partnerships or corporate acquisitions may result in new features, and we may potentially collect new types of information. If we start collecting substantially new types of personal information and materially change how we handle your data, we will modify this Privacy Policy and notify you in accordance with Section 4.3.

2. How GCORE uses your personal information

2.1    Consent to GCORE Processing Information About You

You agree that information you provide on your profile can be seen by others and used by us as described in this Privacy Policy and our Membership Agreement.

The personal information that you provide to us may reveal or allow others to identify aspects of your life that are not expressly stated on your profile (for example, your picture or your name may reveal your gender). By providing personal information to us when you create or update your account and profile, you are expressly and voluntarily accepting the terms and conditions of our Membership Agreement and freely accepting and agreeing to our processing of your personal information in ways set out by this Privacy Policy. Supplying to us any information deemed “sensitive” by applicable law is entirely voluntary on your part. You can withdraw or modify your consent to our collection and processing of the information you provide at any time, in accordance with the terms of this Privacy Policy and the Membership Agreement, by changing your account settings or your profile.

2.2. GCORE Communications

We communicate with you using GCORE messaging, email, and other ways available to us. We may send you messages relating to the availability of the Services, security, or other service-related issues. We also may send promotional messages to your email or GCORE Message box. You can change your email settings at any time.

We communicate with you through email, notices posted on the GCORE websites or apps, messages to your GCORE inbox, and other means available through the Services, including mobile text messages and push notifications. Examples of these communications include: (1) welcome and engagement communications – informing you about how to best use our Services, new features, updates about other Members you are connected to and their actions, etc.; (2) service communications – these will cover service availability, security, and other issues about the functioning of our Services; (3) promotional communications – these include both email and GCORE messages and may contain promotional information directly or on behalf of our partners. These messages will be sent to you based on your profile information and messaging preferences. You may change your email and contact preferences at any time by signing into your account and changing your GCORE email settings. You can also opt out of promotional messages by sending a request to GCORE Operations.

Please be aware that you cannot opt out of receiving service messages from us.

2.3. User Communications

With certain communications you send on our Services, the recipient can see your name, as well as other information such as your country and university if you choose to make this information public in your profile settings.

2.4. Customised Experience

We use the information and content you provide to us to conduct research and development and to customise your experience and try to make it relevant and useful to you.

We use information and content that you and other Members provide to us to conduct research and development for the improvement of our Services in order to provide you and other Members and Guests with a better, more intuitive experience and drive membership growth and engagement on our Services.

2.5. Sharing Information with Affiliates

We share your information across our different Services, among companies in the GCORE family.

We may share your personal information with our subsidiaries (meaning entities controlled by, controlling or under common control with GCORE) outside of the GCORE entity that is your data controller as reasonably necessary to provide the Services. You are consenting to this sharing.

2.6. Sharing Information with Third Parties

Any information you put on your profile and any content you post on GCORE may be seen by others.

We don’t provide any of your non-public information (like your email address) to third parties without your consent, unless required by law, or as described in Sections 2.5 and 2.10 of this Policy.

Other people may find your GCORE profile information through search engines (you can choose which parts of your public profile are accessible to public search engines in your settings), or use services like Twitter in conjunction with your GCORE account.

2.7. Polls and Surveys

We conduct our own surveys and polls and also help third parties do this type of research. Your participation in surveys or polls is up to you. You may also opt out of getting invitations to participate in surveys.

Polls and Surveys may be conducted by us, Members, or third parties. Some third parties may target advertisements to you on the results page based on your answers in the poll. We or third parties may follow up with you via a GCORE message regarding your participation. We may use third parties to deliver incentives to you to participate in surveys or polls. If the delivery of incentives requires your contact information, you may be asked to provide personal information to the third party fulfilling the incentive offer, which will be used only for the purpose of delivering incentives and verifying your contact information. It is up to you whether you provide this information, or whether you desire to take advantage of an incentive. Your consent to use any personal information for the purposes set forth in the poll or survey will be explicitly requested by the party conducting it.

2.8. Search

Our Services help you search for members and groups.

You can search by name or keyword, e.g. country or university. For example, you can find Members in a particular region, University or Organisation.

2.9. Groups

You are responsible for any information you post on our Member portal, and this content will be accessible to others.

If you participate in Groups, share content on your network update stream, or import a blog or other content, you should be aware that any information you choose to disclose using these services can be read, collected, and used by other Members in these forums, developers, and other third parties, including advertisers. We are not responsible for the information you choose to submit in these forums. Your Groups contributions are typically searchable on our Member portal and some content in Groups may be public and searchable on the Internet if the group owner has not closed the group for public discussions. All groups are identified in the Member portal as with a “Private Group” or “Public Group” label. You can request membership to a Closed Group by clicking on the “Request Membership” button. You can remove your Groups posts at any time. However, others may have copied and used the information that you shared.

2.10. Compliance with Legal Process and Other Disclosures

We may disclose your personal information if compelled by law, subpoena, or other legal process, or if necessary to enforce our Membership Agreement.

It is possible that we may need to disclose personal information, profile information, or information about your activities as a Member or Guest when required by law, subpoena, or other legal process, whether in Singapore, or other jurisdictions, or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce the Membership Agreement, investigate and defend ourselves against any third-party claims or allegations, or protect the security or integrity of our Service; or (3) exercise or protect the rights, property, or safety of GCORE, our Members, personnel, or others. We attempt to notify Members about legal demands for their personal information when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. In light of our principles, we may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but do not commit to challenge every demand.

2.11. Disclosures to Others as the Result of a Change in Control or Sale of GCORE Corporation

If there is a change in control or sale of all or part of GCORE, we may share your information with a third party, who will have the right to use that information in line with this Privacy Policy.

We may also disclose your personal information to a third party as part of a sale of the assets of GCORE PTE LTD, a subsidiary, or division, or as the result of a change in control of the company or one of its affiliates, or in preparation for any of these events. Any third party to which we transfers or sells our assets will have the right to continue to use the personal and other information that you provide to us in the manner set out in this Privacy Policy.

2.12. Service Providers

We may employ third parties to help us with the Services.

We may employ third party companies and individuals to facilitate our Services (e.g. maintenance, analysis, audit, marketing and development). These third parties have limited access to your information only to perform these tasks on our behalf and are obligated to GCORE not to disclose or use it for other purposes.

2.13. Data Processing Outside Your Country

We may process your information outside the country where you live.

We may transfer your information and process it outside your country of residence, wherever GCORE, its subsidiaries and service providers operate.

3.     Your Choices and Obligations

3.1    Rights to Access, Correct or Delete Your Information and Closing Your Account

You have a right to:

i.    access, modify, correct, or delete your personal information controlled by GCORE regarding your profile,
ii.   change or remove your content, and
iii.  close your account.

You can request your personal information that is not viewable on your profile or readily accessible to you (for example, your IP access logs) through GCORE‘s Operations Center . If you close your account(s), your information will generally be removed from the Member portal within 24 hours. We generally delete closed account information and will de-personalize any logs or other backup information through the deletion process within 30 days of account closure, except as noted below.

Please note: Information you have shared with others (for example, through GCORE Messages, network updates, content sharing, or Groups) or that others have copied may also remain visible after you have closed your account or deleted the information from your own profile. Groups content associated with closed accounts will show an unknown user as the source. In addition, you may not be able to access, correct, or eliminate any information about you that other Members copied or exported out of our Services, because this information may not be in our control. Your public profile may be displayed in search engine results until the search engine refreshes its cache.

3.2    Data Retention

We retain the personal information you provide while your account is in existence or as needed to provide you services. We may retain your personal information even after you have closed your account if retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes between Members, prevent fraud and abuse, or enforce this Privacy Policy and our Membership Agreement. We may retain personal information, for a limited period of time, if requested by law enforcement.

4.    Important Information

4.1    Minimum Age

As described in Section 2.1 of the Membership Agreement, persons must be of Minimum Age to use GCORE.

4.2    Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make significant changes in the way we treat your personal information, or to the Privacy Policy, we will provide notice to you on the Member portal or by some other means, such as email. Please review the changes carefully. If you agree to the changes, simply continue to use our Member portal. If you object to any of the changes to our terms and you no longer wish to use our Member portal, you may close your account(s). Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account. Using our Member portal after a notice of changes has been communicated to you or published on our Member portal shall constitute consent to the changed terms or practices.

4.3    Security

We have implemented security safeguards designed to protect the personal information that you provide in accordance with industry standards. Access to your data on our Services is password-protected, and data such as credit card information is protected by SSL encryption when it is exchanged between your web browser and the Services. We also offer secure https access to the GCORE.com website. To protect any data you store on our servers, we also regularly monitor our system for possible vulnerabilities and attacks. However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information that you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication with other Members are not encrypted, and we strongly advise you not to communicate any confidential information through these means. Please help keep your account safe by using a strong password.

5.    How To Contact Us

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