Getting Started With Product
- Become reseller and resell our services
- What is a virtual server?
- Сontact technical support
- API. Manage service via API
- Referral program. Make money with our referral program
- Server. Choose a virtual server for your needs, available plans
- Server. How soon server is activated after purchase
- Server. Order server
- Server. What dedicated server is
Account management
- Configure user rights
- See who, when and from what IP logged in to your account
- Logging in. Set up two-factor authentication
- Notifications. Set up notifications
- Password. Change account password
- Password. Recover forgotten password
- Password. What to do if you haven't received email with instructions for changing password
- Settings.Change basic account settings
- Users. Add new user to your account
Virtual Server
- Buy additional IPs, move them from one server to another
- Check connectivity between your IP and server location
- Install one of template OS
- Configuration. Find out configuration of your server
- Connection. Connect to server on Linux
- Connection. Connect to server on Windows
- Deletion. Delete a virtual server
- Desktop. Install GUI (desktop environment) on Ubuntu, CentOS or Debian server
- IP. Configure additional IP addresses on servers
- IP. IP checker shows wrong location
- IP. IP is in blacklists and you want to remove it from there
- OS. Install an OS from your ISO image
- OS. You can't upload ISO image to install OS from it
- PTR. Set up PTR record
- Ping. Packets loss or high ping
- Ping. Server is not responding to ping
- SMTP. Emails are not sent via SMTP
- SSH. Connect to Linux server
- SSH. Create SSH key and add it to server
- SSH. Server is unavailable when connecting via SSH
- Tariff. Change tariff of virtual server, increase traffic package
- ОS. Buy a Windows server
Dedicated Server
- Configure interface to use 10Gbps network card
- Install OS from your ISO image
- Install one of template OS
- IP. IP is in blacklists and you want to remove it from there
- Connection. Connect to server on Linux
- Connection. Connect to server on Windows
- Connectivity. Check connectivity between your IP and server location
- DCImanager. Log in to server control panel
- Deletion. Delete a dedicated server
- IP. Buy additional IPs, move them from one server to another
- IP. Configure additional IP addresses on servers
- IP. IP checker shows wrong location
- IPMI. Log in to server remote monitoring and physical health management console
- IPMI. Remote Console in IPMI does not open
- IPMI. When entering, it gives error or does not fill in login and password automatically
- OS. You can't upload ISO image to reinstall OS from it
- PTR. Set up PTR record
- Ping. Packets loss or high ping
- Ping. Server is not responding to ping
- Purchase. Order server with configuration not included in our tariffs
- SSH. Create SSH key and add it to server
- SSH. Server is unavailable when connecting via SSH
- Statistics. Check, how much traffic servers consume
- Tariff. Increase specifications of a dedicated server or traffic package
- VLAN. Combine your dedicated servers into local area network
Payment
- Request refund
- When we withdraw required payment automatically, how to renew the server
- Pay for Gcore services (payment methods)
- Auto payment. Configure and use Auto payment
- Debt. Dedicated server was suspended for non-payment, how to renew it
- Debt. Virtual server was suspended for non-payment, how to renew it
- Error. Your payment fails, how to solve issue
- History. Check payment history