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Hosting

Getting Started With Product

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  • Become reseller and resell our services
  • What is a virtual server?
  • Сontact technical support
  • API. Manage service via API
  • Referral program. Make money with our referral program
  • Server. Choose a virtual server for your needs, available plans
  • Server. How soon server is activated after purchase
  • Server. Order server
  • Server. What dedicated server is

Account management

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  • Configure user rights
  • See who, when and from what IP logged in to your account
  • Logging in. Set up two-factor authentication
  • Notifications. Set up notifications
  • Password. Change account password
  • Password. Recover forgotten password
  • Password. What to do if you haven't received email with instructions for changing password
  • Settings.Change basic account settings
  • Users. Add new user to your account

Virtual Server

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  • Buy additional IPs, move them from one server to another
  • Check connectivity between your IP and server location
  • Install one of template OS
  • Configuration. Find out configuration of your server
  • Connection. Connect to server on Linux
  • Connection. Connect to server on Windows
  • Deletion. Delete a virtual server
  • Desktop. Install GUI (desktop environment) on Ubuntu, CentOS or Debian server
  • IP. Configure additional IP addresses on servers
  • IP. IP checker shows wrong location
  • IP. IP is in blacklists and you want to remove it from there
  • OS. Install an OS from your ISO image
  • OS. You can't upload ISO image to install OS from it
  • PTR. Set up PTR record
  • Ping. Packets loss or high ping
  • Ping. Server is not responding to ping
  • SMTP. Emails are not sent via SMTP
  • SSH. Connect to Linux server
  • SSH. Create SSH key and add it to server
  • SSH. Server is unavailable when connecting via SSH
  • Tariff. Change tariff of virtual server, increase traffic package
  • ОS. Buy a Windows server

Dedicated Server

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  • Configure interface to use 10Gbps network card
  • Install OS from your ISO image
  • Install one of template OS
  • IP. IP is in blacklists and you want to remove it from there
  • Connection. Connect to server on Linux
  • Connection. Connect to server on Windows
  • Connectivity. Check connectivity between your IP and server location
  • DCImanager. Log in to server control panel
  • Deletion. Delete a dedicated server
  • IP. Buy additional IPs, move them from one server to another
  • IP. Configure additional IP addresses on servers
  • IP. IP checker shows wrong location
  • IPMI. Log in to server remote monitoring and physical health management console
  • IPMI. Remote Console in IPMI does not open
  • IPMI. When entering, it gives error or does not fill in login and password automatically
  • OS. You can't upload ISO image to reinstall OS from it
  • PTR. Set up PTR record
  • Ping. Packets loss or high ping
  • Ping. Server is not responding to ping
  • Purchase. Order server with configuration not included in our tariffs
  • SSH. Create SSH key and add it to server
  • SSH. Server is unavailable when connecting via SSH
  • Statistics. Check, how much traffic servers consume
  • Tariff. Increase specifications of a dedicated server or traffic package
  • VLAN. Combine your dedicated servers into local area network

Payment

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  • Request refund
  • When we withdraw required payment automatically, how to renew the server
  • Pay for Gcore services (payment methods)
  • Auto payment. Configure and use Auto payment
  • Debt. Dedicated server was suspended for non-payment, how to renew it
  • Debt. Virtual server was suspended for non-payment, how to renew it
  • Error. Your payment fails, how to solve issue
  • History. Check payment history

Link aggregation

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  • Activate and configure Link Aggregation service to increase bandwidth and fault tolerance of channel

BGP

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  • Activate BGP service to announce your IP addresses on our servers

SSL certificates

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  • Order an SSL certificate
  • Difference between types of SSL certificates, issue process time of each
  • Activate SSL Certificate

Server Protection

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  • Server Protection: how protection works, tariffs, how to activate and deactivate

VLAN

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  • Combine several dedicated servers into local area network (VLAN)

Knowledge Base

Account settings

Account settings
CDN

CDN
Hosting

Hosting
Cloud

Cloud
Storage

Storage
Streaming

Streaming
Web Protection

Web Protection
Server Protection

Server Protection
DNS

DNS