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Here you can find useful tips, features and solutionsAll articlesHow We Migrate Our Applications to Micro Frontend Architecture at Gcore
At Gcore, we’re tech evolution and adaptability are our bread and butter. Recently, we embarked on a new project: migrating...08 Jun 2023Our JIT Packager—A New Solution for Low-Latency HTTP Streaming
We are excited to announce a new Gcore development: our JIT (Just-In-Time) Packager. This solution facilitates simultaneous streaming across six...31 May 2023 -
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Here you can find useful tips, features and solutionsAll articlesHow We Migrate Our Applications to Micro Frontend Architecture at Gcore
At Gcore, we’re tech evolution and adaptability are our bread and butter. Recently, we embarked on a new project: migrating...08 Jun 2023Our JIT Packager—A New Solution for Low-Latency HTTP Streaming
We are excited to announce a new Gcore development: our JIT (Just-In-Time) Packager. This solution facilitates simultaneous streaming across six...31 May 2023 -
Careers
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Here you can find useful tips, features and solutionsAll articlesHow We Migrate Our Applications to Micro Frontend Architecture at Gcore
At Gcore, we’re tech evolution and adaptability are our bread and butter. Recently, we embarked on a new project: migrating...08 Jun 2023Our JIT Packager—A New Solution for Low-Latency HTTP Streaming
We are excited to announce a new Gcore development: our JIT (Just-In-Time) Packager. This solution facilitates simultaneous streaming across six...31 May 2023 -
Referral Program
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Here you can find useful tips, features and solutionsAll articlesHow We Migrate Our Applications to Micro Frontend Architecture at Gcore
At Gcore, we’re tech evolution and adaptability are our bread and butter. Recently, we embarked on a new project: migrating...08 Jun 2023Our JIT Packager—A New Solution for Low-Latency HTTP Streaming
We are excited to announce a new Gcore development: our JIT (Just-In-Time) Packager. This solution facilitates simultaneous streaming across six...31 May 2023 -
Case Studies
Latest articles
Here you can find useful tips, features and solutionsAll articlesHow We Migrate Our Applications to Micro Frontend Architecture at Gcore
At Gcore, we’re tech evolution and adaptability are our bread and butter. Recently, we embarked on a new project: migrating...08 Jun 2023Our JIT Packager—A New Solution for Low-Latency HTTP Streaming
We are excited to announce a new Gcore development: our JIT (Just-In-Time) Packager. This solution facilitates simultaneous streaming across six...31 May 2023 -
Review Reward
Latest articles
Here you can find useful tips, features and solutionsAll articlesHow We Migrate Our Applications to Micro Frontend Architecture at Gcore
At Gcore, we’re tech evolution and adaptability are our bread and butter. Recently, we embarked on a new project: migrating...08 Jun 2023Our JIT Packager—A New Solution for Low-Latency HTTP Streaming
We are excited to announce a new Gcore development: our JIT (Just-In-Time) Packager. This solution facilitates simultaneous streaming across six...31 May 2023 -
Press
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Here you can find useful tips, features and solutionsAll articlesHow We Migrate Our Applications to Micro Frontend Architecture at Gcore
At Gcore, we’re tech evolution and adaptability are our bread and butter. Recently, we embarked on a new project: migrating...08 Jun 2023Our JIT Packager—A New Solution for Low-Latency HTTP Streaming
We are excited to announce a new Gcore development: our JIT (Just-In-Time) Packager. This solution facilitates simultaneous streaming across six...31 May 2023 -
News & Releases
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Here you can find useful tips, features and solutionsAll articlesHow We Migrate Our Applications to Micro Frontend Architecture at Gcore
At Gcore, we’re tech evolution and adaptability are our bread and butter. Recently, we embarked on a new project: migrating...08 Jun 2023Our JIT Packager—A New Solution for Low-Latency HTTP Streaming
We are excited to announce a new Gcore development: our JIT (Just-In-Time) Packager. This solution facilitates simultaneous streaming across six...31 May 2023 -
Blog
Latest articles
Here you can find useful tips, features and solutionsAll articlesHow We Migrate Our Applications to Micro Frontend Architecture at Gcore
At Gcore, we’re tech evolution and adaptability are our bread and butter. Recently, we embarked on a new project: migrating...08 Jun 2023Our JIT Packager—A New Solution for Low-Latency HTTP Streaming
We are excited to announce a new Gcore development: our JIT (Just-In-Time) Packager. This solution facilitates simultaneous streaming across six...31 May 2023 -
Infrastructure for Startups
Latest articles
Here you can find useful tips, features and solutionsAll articlesHow We Migrate Our Applications to Micro Frontend Architecture at Gcore
At Gcore, we’re tech evolution and adaptability are our bread and butter. Recently, we embarked on a new project: migrating...08 Jun 2023Our JIT Packager—A New Solution for Low-Latency HTTP Streaming
We are excited to announce a new Gcore development: our JIT (Just-In-Time) Packager. This solution facilitates simultaneous streaming across six...31 May 2023 -
Article Bounty
Latest articles
Here you can find useful tips, features and solutionsAll articlesHow We Migrate Our Applications to Micro Frontend Architecture at Gcore
At Gcore, we’re tech evolution and adaptability are our bread and butter. Recently, we embarked on a new project: migrating...08 Jun 2023Our JIT Packager—A New Solution for Low-Latency HTTP Streaming
We are excited to announce a new Gcore development: our JIT (Just-In-Time) Packager. This solution facilitates simultaneous streaming across six...31 May 2023 -
Bug Bounty Policy
Latest articles
Here you can find useful tips, features and solutionsAll articlesHow We Migrate Our Applications to Micro Frontend Architecture at Gcore
At Gcore, we’re tech evolution and adaptability are our bread and butter. Recently, we embarked on a new project: migrating...08 Jun 2023Our JIT Packager—A New Solution for Low-Latency HTTP Streaming
We are excited to announce a new Gcore development: our JIT (Just-In-Time) Packager. This solution facilitates simultaneous streaming across six...31 May 2023 -
Compliance
Latest articles
Here you can find useful tips, features and solutionsAll articlesHow We Migrate Our Applications to Micro Frontend Architecture at Gcore
At Gcore, we’re tech evolution and adaptability are our bread and butter. Recently, we embarked on a new project: migrating...08 Jun 2023Our JIT Packager—A New Solution for Low-Latency HTTP Streaming
We are excited to announce a new Gcore development: our JIT (Just-In-Time) Packager. This solution facilitates simultaneous streaming across six...31 May 2023 -
Partners
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Learning
Latest articles
Here you can find useful tips, features and solutionsAll articlesHow We Migrate Our Applications to Micro Frontend Architecture at Gcore
At Gcore, we’re tech evolution and adaptability are our bread and butter. Recently, we embarked on a new project: migrating...08 Jun 2023Our JIT Packager—A New Solution for Low-Latency HTTP Streaming
We are excited to announce a new Gcore development: our JIT (Just-In-Time) Packager. This solution facilitates simultaneous streaming across six...31 May 2023 -
Legal Information
Latest articles
Here you can find useful tips, features and solutionsAll articlesHow We Migrate Our Applications to Micro Frontend Architecture at Gcore
At Gcore, we’re tech evolution and adaptability are our bread and butter. Recently, we embarked on a new project: migrating...08 Jun 2023Our JIT Packager—A New Solution for Low-Latency HTTP Streaming
We are excited to announce a new Gcore development: our JIT (Just-In-Time) Packager. This solution facilitates simultaneous streaming across six...31 May 2023 -
Internet Peering Points
Latest articles
Here you can find useful tips, features and solutionsAll articlesHow We Migrate Our Applications to Micro Frontend Architecture at Gcore
At Gcore, we’re tech evolution and adaptability are our bread and butter. Recently, we embarked on a new project: migrating...08 Jun 2023Our JIT Packager—A New Solution for Low-Latency HTTP Streaming
We are excited to announce a new Gcore development: our JIT (Just-In-Time) Packager. This solution facilitates simultaneous streaming across six...31 May 2023
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Gcore Edge Solutions
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Products:
- Edge Delivery (CDN)
- DNS with failover
- Virtual Machines
- Bare Metal
- Cloud Load Balancers
- Managed Kubernetes
- AI Infrastructure
- Edge Security (DDOS+WAF)
- FaaS
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- ImageStack (Optimize and Resize)
- Edge Compute (Coming soon)
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Go to Gcore Hosting →
Products:
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We value our clients, that is why we entrust only experienced and friendly technical support specialists to assist them in connecting, integrating, configuring and maintaining our products.
Technical support work principles and feedback from clients
1. Do not hesitate and respond within 10 minutes after the request.
2. Respond with understandable and detailed instructions.
If the client struggles figuring things out, we do not give links to the knowledge base, but explain everything in detail.
Everything is prompt and clear, thanks
Videonow
In the last 2–3 months I have been actively communicating with Gcore’s support by mail and I was extremely surprised by their approach: completeness of responses, not just bits of some professional information, but rather clear instructions for those who only delve into the matter. Work with CDN is mega comfortable. Requests for download and upload speed, cache, Purge, API and other also get easily resolved.
Wargaming
3. Notify about all stages of processing the request.
We continuously monitor the status of sources and immediately inform clients about the performance of their resources.
The most common messages are:
- Client source is unavailable (5xx errors).
- Recommend changing current settings of client’s CDN resource and products.
- Notify that Storage space is running out.
- Notify about changes in current options.
- Offer a subscription to Status Page about current restrictions or system updates.
We also analyze clients’ control panel activity and always offer assistance if we notice that they cannot set up content delivery themselves.
Hello. OK. That is not so urgent. Thank you up updating
Benjamin Y Kweon, RedFox Games
4. Be responsive and helpful in any situation.
I think our conversation is going very well.
Today is the first contact and we’ll see what’s happening next
Angola Cables
It is because Irina gave me excellent support… Thanks Irina
Each of our clients can be sure that we will provide qualified help around the clock, even on holidays and weekends, in English, and soon in Chinese.
If you have any questions about our products or technical support, contact us via chat right now.
- Technical support work principles and feedback from clients
- 1. Do not hesitate and respond within 10 minutes after the request.
- 2. Respond with understandable and detailed instructions.
- 3. Notify about all stages of processing the request.
- 4. Be responsive and helpful in any situation.
- If you have any questions about our products or technical support, contact us via chat right now.
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