How gaming studios can use technology to safeguard players

Online gaming can be an enjoyable and rewarding pastime, providing a sense of community and even improving cognitive skills. During the pandemic, for example, online gaming was proven to boost many players’ mental health and provided a vital social outlet at a time of great isolation. However, despite the overall benefits of gaming, there are two factors that can seriously spoil the gaming experience for players: toxic behavior and cyber attacks.

Both toxic behavior and cyberattacks can lead to players abandoning games in order to protect themselves. While it’s impossible to eradicate harmful behaviors completely, robust technology can swiftly detect and ban bullies as well as defend against targeted cyberattacks that can ruin the gaming experience.

This article explores how gaming studios can leverage technology to detect toxic behavior, defend against cyber threats, and deliver a safer, more engaging experience for players.

Moderating toxic behavior with AI-driven technology

Toxic behavior—including harassment, abusive messages, and cheating—has long been a problem in the world of gaming. Toxic behavior not only affects players emotionally but can also damage a studio’s reputation, drive churn, and generate negative reviews.

The online disinhibition effect leads some players to behave in ways they may not in real life. But even when it takes place in a virtual world, this negative behavior has real long-term detrimental effects on its targets.

While you can’t control how players behave, you can control how quickly you respond.

Gaming studios can implement technology that makes dealing with toxic incidents easier and makes gaming a safer environment for everyone. While in the past it may have taken days to verify a complaint about a player’s behavior, today, with AI-driven security and content moderation, toxic behavior can be detected in real time, and automated bans can be enforced. The tool can detect inappropriate images and content and includes speech recognition to detect derogatory or hateful language.

In gaming, AI content moderation analyzes player interactions in real time to detect toxic behavior, harmful content, and policy violations. Machine learning models assess chat, voice, and in-game media against predefined rules, flagging or blocking inappropriate content. For example, let’s say a player is struggling with in-game harassment and cheating. With AI-powered moderation tools, chat logs and gameplay behavior are analyzed in real time, identifying toxic players for automated bans. This results in healthier in-game communities, improved player retention, and a more pleasant user experience.

Stopping cybercriminals from ruining the gaming experience

Another factor negatively impacting the gaming experience on a larger scale is cyberattacks. Our recent Radar Report showed that the gaming industry experienced the highest number of DDoS attacks in the last quarter of 2024. The sector is also vulnerable to bot abuse, API attacks, data theft, and account hijacking.

Prolonged downtime damages a studio’s reputation—something hackers know all too well. As a result, gaming platforms are prime targets for ransomware, extortion, and data breaches. Cybercriminals target both servers and individual players’ personal information. This naturally leads to a drop in player engagement and widespread frustration.

Luckily, security solutions can be put in place to protect gamers from this kind of intrusion:

• DDoS protection shields game servers from volumetric and targeted attacks, guaranteeing uptime even during high-profile launches. In the event of an attack, malicious traffic is mitigated in real-time, preventing zero downtime and guaranteeing seamless player experiences.
• WAAP secures game APIs and web services from bot abuse, credential stuffing, and data breaches. It protects against in-game fraud, exploits, and API vulnerabilities.
• Edge security solutions reduce latency, protecting players without affecting game performance. The Gcore security stack helps ensure fair play, protecting revenue and player retention.

Take the first steps to protecting your customers

Gaming should be a positive and fun experience, not fraught with harassment, bullying, and the threat of cybercrime. Harmful and disruptive behaviors can make it feel unsafe for everyone to play as they wish. That’s why gaming studios should consider how to implement the right technology to help players feel protected.

Gcore was founded in 2014 with a focus on the gaming industry. Over the years, we have thwarted many large DDoS attacks and continue to offer robust protection for companies such as Nitrado, Saber, and Wargaming. Our gaming specialization has also led us to develop game-specific countermeasures. If you’d like to learn more about how our cybersecurity solutions for gaming can help you, get in touch.

Speak to our gaming solutions experts today