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Reseller Support/Storage management

Storage service management

The service management page contains settings for its activation, trial period, and status.

How to open the service management page:

1. Open the list of clients, in the "Accounts" section,

2. Click on the ID of the desired client, or click on the "Edit" button in the "Actions" сolumn.

Storage service management

3. Click on the "Services" tab.

Activate Service

If the "Activate Service" checkbox is enabled, a client can use the service. You can deactivate the service by unchecking the checkbox.

Note: Keep in mind that deactivating the "Activate service" checkbox may suspend the work of active resources.

Activate Service

When the service is disabled, the client sees the request form.

Storage

Trial Settings

Use this tab to change trial period settings.

You can change the trial period setting:

  • The Trial end date field sets the end date of the trial period.
  • Change the value of the Trial storage volume field to increase the trial period traffic limit.
Trial Settings

On the Dashboard page, clients see how many Storage trial days are left.

how many Storage trial days are left

Transition to Deleted status

After the specified number of days, the Storage service status switches from "TrialEnd"/"Paused" to "Deleted".

All the client's resources and files in Storage will be deleted. To change the number of days for a specific client, email us to support@gcore.com.

Transition to Deleted status

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