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Error 404 Not Found | How to Fix It

  • By Gcore
  • September 27, 2023
  • 8 min read
Error 404 Not Found | How to Fix It

Error 404 is an HTTP status code that signifies a server’s inability to retrieve requested web content due to various reasons, such as inaccurate URLs, broken links, or DNS issues. This article is a guide to understanding 404 errors: what they are, why they matter, and how to resolve and prevent them. You’ll learn about the architecture of 404 errors and the impact they have on websites, businesses, users, and customers. Most importantly, you’ll come away with proactive strategies for resolving 404 errors, both as an administrator and as a user.

What Is Error 404?

Error 404 occurs when users try to access a web page that doesn’t exist. The web page could be a nonexistent URL, deleted page, or broken link, among other causes. Users experience frustration when the expected web page doesn’t load and instead this error is shown, so website owners must proactively address this issue through continuous monitoring to avoid Error 404 occurrences, and by offering user-friendly solutions in the event of 404 errors.

The wording of the error message may differ slightly based on the browser in use and the nature of the missing resource. Common variations of the Error 404 include:

  • 404 not found
  • HTTP Error 404
  • HTTP 404
  • 404 Error
  • 404
  • Page not found
  • Error 404. The page you’re looking for can’t be found.
  • 404 File or Directory Not Found

Sometimes, web browsers display an HTML page that describes the error. This message informs the user about the encountered problem and may suggest potential solutions or alternative routes to access the intended web page.

Detailed Error 404 with instructions on how users and support staff can resolve the issue 

What Causes a 404 Error?

Error 404 may occur for a variety of reasons, including:

  • Nonexistent page: Attempting to access a page that doesn’t exist, perhaps because it has been deleted or relocated to a new URL
  • Inaccurate inbound links: Relatedly, outdated or incorrect inbound links can direct users to pages that don’t exist, whether because the page has been deleted, relocated, or simply due to a typo in the link
  • Incorrect URL: Inputting an incorrect URL, for example with a typo
  • Missing assets: The absence of critical web assets, such as files, CSS stylesheets, JavaScript files, or other fundamental components necessary for proper website functioning
  • Server malfunction: A malfunctioning server may be unable to process the request for a web page correctly
  • DNS settings: Incorrect DNS (Domain Name System) settings can lead to the inability to resolve the requested domain or URL
  • Domain propagation: When a domain is still in the process of propagating across the internet, it may result in temporary accessibility issues
  • Misconfiguration: Misconfiguration of server settings or website parameters
  • File permissions: Incorrect file permissions on the server can restrict access to certain files
  • Site operations: During website migration, routine maintenance, or when a server experiences technical problems, Error 404 may surface as a temporary inconvenience
  • Browser cache: In situations where a browser has cached a previous version of a page that resulted in an Error 404, subsequent attempts to access the page may yield the same error until the cache is cleared

What Is The Impact of Error 404? 

The impact of Error 404 on a website can be significant, affecting both user experience and the website’s overall performance:

User Frustration and Loss of Trust

Error 404 messages can frustrate website visitors and cause them to lose trust in the website and its content. Frustration is a natural response when the expected web page doesn’t appear. Users may perceive it as a sign of poor website maintenance or an unreliable organization, which can lead to a negative impression of the business or brand associated with the site. For example, users may not trust information from a site with 404 errors. Ultimately, visitors may abandon the website due to frustration or lack of trust, leading to potential losses in conversions and engagement.

SEO Impact

While typing an incorrect URL typically triggers an Error 404, it does not inherently affect SEO rankings. However, when these errors occur due to broken links or missing pages within a website, it can have a detrimental impact on SEO. Search engines prioritize websites with well-structured, accessible content. Unreachable or dead-end pages hinder effective website crawling, preventing search engines like Google or Bing from discovering and indexing all the website’s pages. This, in turn, can negatively affect the website’s SEO performance.

Reputational Damage

Accumulating a high number of Error 404 on a website can harm its reputation in the eyes of both users and search engines. It suggests a lack of attention to website maintenance and can diminish the site’s credibility with users and algorithms alike.

Bounce Rate

Search engines, such as Google, track user interactions with websites, including the time spent on a page. When users encounter an Error 404 and promptly leave the website or click the back button, it results in a high bounce rate. A high bounce rate can signal to search engines that the website does not provide the content or resources users are seeking. Consequently, search engines may lower the website’s ranking in Search Engine Results Pages (SERP,) making it less visible to potential users.

How to Identify Pages and Links With 404 Errors

Identifying and addressing 404 errors is essential for ensuring a positive online experience for users and optimizing your SERP ranking for SEO. Depending on the size of your website, you can employ different methods and tools to efficiently detect these errors.

Manual Checks for Small Websites

For smaller websites, website owners or administrators can manually check for 404 errors by navigating through all pages and links on the site. This involves clicking on each link and verifying that they are live and lead to the intended content. While this method is feasible for small websites, it becomes impractical for larger sites with hundreds or thousands of pages since a page may be missed out and it would require excessive human time and effort.

Automated Tools for Large Websites

Since manual checks are not feasible for extensive websites with numerous pages and files, administrators can instead utilize various automated tools to identify broken links and unreachable pages. Some popular options include:

  • Google Search Console: This free tool offers an in-built crawler that can detect broken links. After submitting your website to Google Search Console, it will periodically crawl your site and compile a list of pages with issues, including 404 errors. This valuable data helps you pinpoint and address these problems efficiently and effectively.
  • Bing Webmaster Tools: If your website is registered with Bing Webmaster Tools, you can use it to identify pages with 404 errors. Simply log in to your Bing account, navigate to the SEO section, and access the SEO reports. Any pages with 404 errors will be listed under the HTTP 400–499 errors category.
  • Dead link checker: This tool is specifically designed to identify broken links on your website and helps you to fix them efficiently.
  • W3C link checker: W3C’s tool tests and identifies broken pages within your website and also verifies outgoing links to other external websites, ensuring a comprehensive assessment of your site’s links.
  • Premium audit tools: Consider using comprehensive audit tools such as Ahrefs or Sitechecker. These tools offer advanced features for monitoring your website consistently, and can alert you immediately when 404 errors or other issues are detected.
Google Search Console results with the number and details of pages returning 404 not found errors

How To Fix 404 Errors

How you fix a 404 Page Not Found error depends on whether you are a website visitor or the website owner/administrator. Let’s look at both situations.

How Can Website Visitors Fix 404 Errors?

There are various steps website visitors can take to fix an Error 404 Not Found:

  • Reload the page: Sometimes, an Error 404 may occur due to a temporary issue with the page or a momentary connection problem. Simply try reloading the page by clicking the refresh button on your browser. This action can often resolve the issue if it’s transient.
  • Clear browser cache: Your browser may have cached a page that has since been deleted, moved, or updated. Clear your browser’s cache to ensure you are viewing the most current version of the webpage.
  • Check the URL: Ensure that you have entered the correct URL. Mistyped URLs are a common cause of 404 errors.
  • Use a search engine: If you suspect that the URL you have is incorrect or outdated, you can use a search engine to find the page. Enter the website’s name along with relevant keywords to search for the specific page you’re looking for.
Using Google to search for the correct URL for Gcore financial services. Hovering over a page shows its URL at the bottom 

For example, if you encounter a 404 error while trying to access the Cloud For Financial Services page on the Gcore website, you can search on Google using a query like gcore: cloud financial services to locate the correct URL. To search for pages on a specific website, use the site:websiteURL query format, such as site:gcore.com cloud financial services. 

  • Contact website administrator: If you are unable to resolve the issue through the above steps, consider reaching out to the website administrator. They can provide information on whether the page or file still exists, has been moved to a different location, or if there are any issues with accessing it. The website administrator can help you find the desired content.

These steps empower website visitors to troubleshoot and potentially resolve 404 errors, providing a smoother browsing experience.

How to Fix Error 404 as an Admin or Website Owner?

Fixing Error 404 as an admin or website owner involves taking a number of steps and implementing strategies to ensure a smooth user experience and maintain the integrity of your website. Here’s a comprehensive guide on how to address Error 404:

  1. Identify and document 404 errors. Use tools like Google Search Console, Broken Link Checker, or similar utilities mentioned above to identify all pages or assets on your website that are generating 404 errors. Keep a record of these errors for reference.
  2. Prioritize fixes. Focus on addressing errors that have the most significant impact on user experience, such as critical pages or frequently visited content. Some minor 404 errors may not require immediate attention.
  3. Confirm DNS configuration. Use online tools like DNSMap, DNS Checker, or whatsmydns.net to verify that your domain is correctly pointing to the appropriate hosting server. Ensure that DNS settings are correctly configured, especially after server migrations or DNS changes.
  4. Check file and folder permissions. Verify and, if needed, rectify file and folder permissions on your web server. Incorrect permissions can render files or folders inaccessible. Use your hosting control panel (e.g., cPanel) to adjust permissions, typically setting folders to 755 and files to 644 for public resources.
Changing file and folder permissions in cPanel – shows a highlighted folder with a value of 755
  1. Implement redirects for moved pages. If you have moved or renamed pages with new URLs, set up 301 redirects from the old URLs to the new ones. This ensures that users are redirected to the correct page instead of encountering a 404 error.
  2. Restore broken links or corrupt files. If you know which pages have broken links, fix them by updating to the correct URLs or setting up appropriate redirects. For missing or corrupt files, restore them from a backup.
  3. Address permalink issues. In content management systems like WordPress, errors can occur due to permalink or redirect issues. Update permalink settings in your CMS dashboard to resolve site-wide issues.
  4. Create a custom 404 page. Create a user-friendly custom 404 error page that provides valuable information to visitors encountering the error. This page should include:
  • A clear statement explaining the unavailability of the requested resource.
  • Guidance for users to check and correct possible errors in the URL.
  • Suggestions for verifying the URL’s correctness.
  • Top and bottom menus or links to other useful pages on your website.
  • A search bar to facilitate in-site searches.
Gcore 404 Page not found error page with a link to the home page and the top and bottom menus

For example, if you request an invalid page from the Gcore website by typing an incorrect URL, you are presented with a custom page informing you that the page cannot be found and presenting options to return to the homepage or explore other sections of the website. 

By following the steps and best practices outlined here, you can effectively address Error 404 issues, enhance the user experience, and maintain the functionality of your website. Regular monitoring and proactive error resolution are key to ensuring a seamless browsing experience for your visitors.

Conclusion

Every website or online application has the potential to return Error 404 when a requested page, file, or resource is unavailable. To provide a seamless user experience, monitor and fix issues that could result in Error 404. By customizing your website’s Error 404 page to make it more user-friendly, you can help visitors find the resource or relevant information even if Error 404 occurs.

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In gaming, synthetic characters can offer encouragement, warn about strategy mistakes, or narrate progress—all without human voice actors.Gcore’s streaming infrastructure ensures that synthetic voice outputs are tightly synchronized with video, so users don’t experience out-of-sync dialogue or lag during back-and-forth exchanges.Increasing interactivity through feedback and participationInteractivity in streaming now goes far beyond comments or emoji reactions. It includes live polls that influence story outcomes, branching narratives based on audience behavior, and user-generated content layered into the broadcast.For example, a live talent show might allow viewers to suggest challenges mid-broadcast. An online classroom could let students vote on the next topic. A product launch might include a real-time Q&A where the host pulls questions from chat and answers them in the moment.All of these use cases rely on real-time data processing, behavior tracking, and adaptive rendering. Gcore’s platform handles the underlying complexity so that creators can focus on building experiences, not infrastructure.Why low latency is criticalInteractive content only works if it feels immediate. A delay of even a second can break immersion, especially when users are trying to influence the outcome or receive a response. Low latency is essential for real-time gaming, sports, interviews, and educational formats.A live trivia game with hundreds of participants won’t retain users if there’s a lag between the question appearing and the timer starting. A remote surgery training session won’t work if the avatar’s responses trail behind the mentor’s instructions. In each of these cases, timing is everything.Gcore Video Streaming minimizes buffering, supports high-resolution streams, and synchronizes data flows to keep participants engaged. Our infrastructure is built to support high-throughput, globally distributed audiences with the responsiveness that interactive formats demand.Preparing for what’s nextAI-generated content is no longer a novelty. It’s becoming a standard feature of modern streaming strategies. Whether you’re building a platform that features virtual influencers, immersive avatars, or interactive educational streams, the foundation matters. That foundation is infrastructure.If you’re planning the next generation of live content, we’re ready to help you bring it to life. At Gcore, we provide the performance, scale, and security to launch these experiences with confidence. Our streaming solutions are designed to support real-time content generation, audience interaction, and global delivery without compromise.Want to see interactive streaming in action? Learn how fan.at used Gcore Video Streaming to deliver ultra-low-latency streams and boost fan engagement with real-time features.Read the case study

What are captions and subtitles, and how do they work?

Subtitles and captions are essential to consuming video content today. But how do they work behind the scenes?Creating subtitles and captions involves a five-step process to ensure that your video’s spoken and auditory content is accurately and effectively conveyed. The five steps are transcription, correction, synchronization/spotting, translation, and simulation/display on screen.The whole process is usually managed using specialized subtitle or caption creator software.In this blog, we explain the five steps in more detail, what the end user sees, and how to choose the right caption/subtitle service for your needs.Step 1: TranscriptionSpoken content is transformed into a text-based format. Formats are different ways to implement the textual elements, depending on technical needs.Transcription creates the raw materials that will be refined in stages 2–4.Step 2: CorrectionCorrection enhances readability by improving the textual flow. Punctuation, grammar, and sentence structure are adjusted so that the user’s reading experience is seamless and doesn’t detract from the content.Step 3: Synchronization/spottingNext, the text and audio are aligned precisely. Each caption or subtitle’s timing is adjusted so it appears and disappears at the correct moment.Step 4: TranslationTranslation is required for content intended for consumption in multiple languages. During this stage, it’s important to consider format requirements and character limitations. For example, a caption that fits on two lines in English might require three in Spanish, and so in Spanish, one caption becomes two. As a result, additional synchronization might be necessary.Step 5: Simulation/display on screenFinally, the captions or subtitles need to be integrated onto the end user’s screen. Formatting issues might arise at this stage, requiring tweaks for an optimal user experience.How does the end user see subtitles and captions?After the technical process of creating captions and subtitles, the next step is understanding how these elements appear to the end user. The type of captions you choose can greatly impact the user experience, especially when considering accessibility, engagement, and clarity. Below, we break down the different options available and how they serve different viewing scenarios.Open captions: These are always visible to viewers and are a fixed part of the video. They’re popular, for example, for video installations in museums and employee training videos—cases where maximum accessibility is the key consideration when it comes to captions and/or subtitles.Closed captions: Viewers can turn these on or off based on preference. For instance, an online course might offer this feature, allowing learners to choose how to consume the content. Students could opt temporarily to turn on closed captions to note the spelling of a new term introduced during the course.Real-time captions: These are great for live events like webinars, where the text appears almost simultaneously as the words are spoken. They keep the audience engaged in real time without missing out on crucial points. For example, ambient noise like chatter in a sports bar might obscure commentary on a live TV basketball game. Real-time captions allow viewers to benefit from near-live commentary regardless of the bar’s noise levels or if the TV’s sound is muted.Burned-in subtitles: These are etched onto the video and cannot be turned off. A promotional video targeting a multilingual audience might use this feature so that everyone understands the message, regardless of their language preference.What to look for in captioning and subtitling servicesTo deliver high-quality captions and subtitles, it's important to choose a provider that offers key features for accuracy, efficiency, and audience engagement.Original language transcription: Accurate documentation of every spoken word in your video for unrivaled accuracy.Tailored translation: Localized content that integrates translations with cultural relevance, increasing resonance with diverse audiences.Alignment synchronization: Time-annotated subtitles, matching words perfectly to the on-screen action.Automatic SRT file generation: A simplified subtitling and captioning process through effortless file creation for a better user experience.Transform your videos with cutting-edge captions and subtitles from GcoreNo matter your video content needs, it’s essential to be aware of the best type of captions and subtitles for your audience’s needs. Choosing the right format ensures a smoother viewing experience, better accessibility, and stronger engagement across every platform.Gcore Video Streaming offers subtitles and closed captions to enhance users’ experience. Each feature within the subtitling and captioning toolkit is crafted to expand your video content’s reach and impact, catering to a multitude of use cases. Embedding captions is quick and easy, and AI-automated speech recognition also saves you time and money.Try Gcore's automated subtitle and caption solution for free

Why captions and subtitles are essential for video engagement

From TikToks on silent commutes to training videos in noisy offices, silent viewing is now standard. Captions and subtitles aren’t just accessibility features anymore. They’re essential for user engagement, global reach, and video performance.This article explores why captions and subtitles matter and how they boost engagement with your videos, providing a better user experience for your audience. If you want to know how captions and subtitles work, we’ve got an article for that too.How subtitles and captions improve your video performanceSubtitles are now widely used across platforms and age groups. For many younger viewers, reading along while watching is second nature, especially on social media. For others, subtitles are a practical solution: watching videos in public spaces, scrolling during breaks, or learning on the go—all without needing sound.Captions offer tangible benefits across four key areas:Engagement and comprehension: Improve clarity in movies, boost understanding in online courses, and increase focus in business content.Accessibility and inclusion: Make content available to hard-of-hearing users and break language barriers for global audiences.SEO and discoverability: Search engines can crawl subtitle text, making your video content more findable, even when autoplayed without sound.Silent usability: Your content works in all environments, from crowded trains to quiet offices.Captions have shifted from niche to norm, helping creators reach more people, boost retention, and deliver clearer messages.Common challenges and their solutionsImplementing captions at scale poses three major challenges: cost, delay, and accuracy. Here's why these challenges exist and how Gcore Video Streaming can help you overcome them at the click of a button.CostInvesting in high-quality transcriptions can be a financial burden, especially for smaller players in online education. Specialized expertise is required for accurate educational content, and human oversight adds ongoing labor costs. Transcription is a recurring expense that grows with multiple languages or regulatory compliance.Gcore scalable AI-powered transcription services reduce reliance on costly manual processes, offering affordable, multi-language support with built-in compliance features, making transcription cost-effective for all budgets.Delay/latencyIn live events, even slight delays in captioning can disengage audiences. For example, in a Formula One race, missing real-time commentary on pit stops or track conditions can leave viewers confused or frustrated. Lagging captions fail to keep pace with the action, breaking immersion.Real-time AI ASR (automatic speech recognition) from Gcore minimizes captioning delay, so that live captions sync perfectly with events, keeping viewers fully engaged without lag.AccuracyA small text error in captions can distort the message and harm reputation. Errors in MOOCs or corporate webinars risk undermining credibility and discouraging future participation. Precision is critical to maintain trust and clarity.Gcore leverages advanced AI models fine-tuned for domain-specific vocabulary and includes automated quality checks, drastically reducing errors and preserving message integrity across all video content.Enhance your video content with Gcore AI-powered caption and subtitles toolsCaptions are now a strategic content layer, not just an accessibility checkbox. With video now the dominant format across marketing, education, and entertainment, it's critical to implement captions efficiently, affordably, and at scale.Gcore’s AI-powered Video Streaming lets you generate accurate, real-time captions across multiple languages with minimal developer effort. Built-in AI ASR (automatic speech recognition) means your captions stay synchronized even during fast-paced live events. Whether you’re running an LMS, hosting global events, or publishing OTT content, Gcore Video Streaming helps you scale captions with speed and precision.Request a demo of Gcore AI ASR

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