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Reseller Support
Reseller Support
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Reseller Support/Manuals/Block/Activate

Block or activate sellers

What is the "Block" feature?

The new Admin Portal's "Block" feature allows you to block sellers, which is an effective tool for managing access to the Admin Portal and maintaining a secure and trustworthy community of consumers.

All requests to the Admin Portal API, including authorization tokens, password recovery, and activation requests, are prohibited.

The blocking restrictions will remain in effect until you cancel them with the "Activate" feature.

Block or activate a seller

1. Go to the Sellers section in the Admin Portal.

The new page will open, and you can do the remaining steps there.

2. Find the seller you need using the filters.

3. Scroll the page on the right and click the three dots.

4. Select Block.

The seller will be blocked.

Click Activate if you need to unblock the seller in step #4.

Check if a seller is blocked or active

1. Go to the Sellers section in the Admin Portal.

2. Find the seller you need by using the filters.

3. Check the value of the seller in the "Blocked" column.

Blocked column
  • If the status is "true", the seller is blocked and cannot access the account and products.
  • If the status is "false", the seller is active and has access to the account and products.

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