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Reseller Support
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Reseller Support/Manuals/Block/Activate

Block/Activate users and sellers

What is the "Block" feature?

The new admin panel's "Block" feature allows you to block users and sellers, which is an effective tool for managing access to the admin or control panel and maintaining a secure and trustworthy community of consumers.

The following restrictions apply to blocked users and sellers:

  • All requests to the IAM API, including authorization tokens, password recovery, and activation requests, are prohibited.
  • All active users/sellers API tokens are blocked, and creating new tokens is prohibited.

Note: The blocking restrictions will remain in effect until you cancel them with the "Activate" feature.

Block/Activate a user or seller

1. Depending on who you want to block, the user or seller, go to the Users or Sellers section in the admin panel.

The new page will open, and you can do the remaining steps there.

Sellers section

2. Find the user/seller you need using the filters.

3. Scroll the page on the right and click the three dots.

4. Select Block.

The user/seller will be blocked.

Click Activate if you need to unblock the user/seller in step #4.

Check if a user or seller is blocked or active

1. Depending on who you want to check, the user or seller, go to the Users or Sellers section in the admin panel.

2. Find the user/seller you need using the filters.

3. Check the value of the user/seller in the "Blocked" column.

Blocked column
  • If the status is "true", the user is blocked and cannot access the account and services.
  • If the status is "false", the user is active and has access to the account and services.

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