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Reseller Support/Manuals/Configure password policy

Configure password policy

We enforce a predefined password security policy that protects your system from unauthorized access. The policy comprises the following rules:

  • Password reuse. After a password expires, a user must create and use three unique passwords before using the old password again. The system stores the last three passwords to prevent immediate reuse.

  • Password expiration. You can set up the frequency of password expiration or disable this feature altogether. If the policy is disabled, users can retain their passwords indefinitely.

Enable password policy

Before setting up the policy, make sure you have disabled the login/password authentication option. If this setting is already applied, skip Step 1.

Step 1 (Optional). Enable username/password login

Before configuring the password policy, make sure that the Username/Password login option is enabled for a user. Otherwise, you won’t be able to save the policy settings.

To enable authorization via username and password:

1. In the Admin Portal, navigate to the Security settings.

2. Click Authorization.

3. Enable the Username/Password login toggle.

4. Click Save to apply the changes.

SSO in the Admin Portal

Step 2. Activate password policy

To configure password frequency change for an account:

1. In the Admin Portal, navigate to the Security settings.

2. Click Password policy.

SSO in the Admin Portal

3. Enable the Frequency of password changing toggle.

SSO in the Admin Portal

4. Specify the number of days after which the password becomes invalid. The password can be set to expire between 30 and 180 days.

We recommend setting a password change frequency between 60 and 90 days.

5. Click Save to apply the changes.

Two weeks before the expiration date, all users with enabled password policy will start receiving emails reminders about password change.

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