Configure personal visibility of products

You can configure personal visibility in the customer's settings: Accounts > Account ID > Products.

Changing Product Visibility

To enable a product, change the product visibility from OFF to ON, confirm the changes, and save the settings.

To disable a product, change the product visibility from ON to OFF. The product must be in one of the following statuses:

• New
• Trialend
• Paused
• Deleted

When you disable a product, all settings for the product will become inactive. Disabled products will no longer appear in the customer's personal account.

Important: If a product is in the Trial or Active status, you will encounter an error. To proceed, first switch the product’s status to Trialend or Paused, and then disable it.

Interaction with Global Visibility Settings

Once changes are made to a customer's personal visibility settings, the affected products will no longer be influenced by global visibility settings. This ensures that personalized product visibility configurations are retained independently.