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Gcore Streaming billing uses tariff terms and usage metrics to calculate charges for transcoding, storage, delivery, AI services, and live streams.

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Billing rules

General Gcore billing rules, including billing cycles, invoices, payments, committed volumes, and overage handling, are covered in the billing overview. Billing dates, payment processing, and suspension rules follow the same account-level rules. Usage details are available in billing reports.

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Tariff plans

Gcore currently offers one self-service PAYG (Pay-As-You-Go) tariff plan for Streaming. It can start in a trial state and then move to active paid usage. Streaming billing PAYG tariff
The screenshot illustrates the Gcore Customer Portal interface and does not define applicable prices.
Enterprise customers may use custom plans with tailored terms, pricing models, and service conditions.

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Trial state

The trial state lasts 14 days and includes 30 minutes of video processing for evaluation. It is available once per account and cannot be restarted after it has been used. Example of a trial parameters notification in the Customer Portal If a payment method is added before the trial ends, the account automatically moves to the active PAYG state after the trial period, and further processing is billed under the paid tariff. If no payment method is added, the account moves to Trial end status after the trial expires. Streaming can be resumed only through a new paid activation. The Customer Portal shows an alert and a tooltip when the account reaches a trial limit. To continue testing with a higher trial quota, contact support or an account manager.
For enterprise customers, trial terms can be extended by duration or available quota. Contact the assigned account manager to request the required extension.

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Limits and committed volumes

Custom tariff plans can include a committed monthly volume provided at a committed price. If actual usage exceeds this committed volume, additional consumption is billed according to the overlimit rates. The standard PAYG plan has no committed volume. The trial and active states have different usage limits. The following limits apply to trial and active PAYG accounts:
ResourceTrial PAYGActive PAYG
Video storage30 minutes available. Uploading videos decreases the available volume, while deleting videos restores it up to the 30-minute trial limit.No hard limit. A soft limit of 100,000 minutes (~5 TB) applies by default and can be increased by contacting support or an account manager.
Transcoding30 minutes available. VOD and live stream transcoding consume this volume permanently; completed transcodes do not return minutes to the trial quota.No limit.
Delivery1,000 minutes.No limit.
AI services5,000 minutes.No limit.
Live streamsOne active live stream during the trial. The Customer Portal shows an alert when the account reaches this limit.No hard limit. A soft limit of three active live streams at one time applies by default and can be increased by contacting support or an account manager.
Example of live streaming limits on trial: Example of live streaming limits on trial

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Tariff plan and terms

Streaming prices depend on the selected tariff and account terms. By default, all tariffs include core service components:
  • Transcoding — processing of VOD assets and live streams into adaptive multi-bitrate formats
  • Storage — unified storage for video assets and live stream recordings, including metadata and previews
  • Delivery — video delivery to end users via the CDN
  • AI services — AI-powered video processing such as speech recognition and content moderation
Gcore can change public rates at any time; use the current pricing page for self-service PAYG rates. For enterprise customers, the signed service order defines applicable pricing. The current tariff plan and billing terms are shown in the Streaming section:
Streaming tariff plan and billing terms

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Account suspension

When an account is suspended, all services are temporarily disabled. During this period, video transcoding and content delivery are unavailable. Video assets remain stored for up to one month. If the account is restored within this timeframe, the video library is reactivated without changes or data loss.