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The My profile page contains personal settings that apply only to the currently logged-in user. Changes made here do not affect other users on the same Gcore account. To open this page, click the avatar in the top-right corner of the Customer Portal and select Profile.
My profile page in the Customer Portal

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General settings

The General section displays basic user information and supports editing:
  • Username: The display name associated with the user account. This field is editable.
  • Email: The email address used for login and notifications. The email can be changed up to ten times within a one-hour period.
  • Language: The preferred language for the Customer Portal interface. Select from the dropdown to change the display language.
To save changes to general settings, click Save in the top-right corner of the page.
Email address changes are not available for accounts created using Google or GitHub authentication.

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Two-factor authentication

Two-factor authentication (2FA) adds an extra layer of security by requiring a verification code in addition to the password during login. When 2FA is enabled, the section displays:
  • Status badge: Shows “Enabled” or “Disabled”
  • Disable 2FA: Removes two-factor authentication from the account
  • Generate backup code: Creates a backup code for account recovery if access to the authenticator app is lost
Two-factor authentication and Password sections in My profile
Store backup codes in a secure location. If both the authenticator app and backup codes become unavailable, account recovery requires contacting support.

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Password

The Password section provides access to password management:
  • Click Change password to open the password update dialog
Change password dialog with fields for current password, new password, and confirmation
Password changes apply immediately. All active sessions remain valid until a manual logout.

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Last logins

The Last logins table displays a history of login attempts to the account. This information helps detect unauthorized access and monitor account security. Each login record includes:
ColumnDescription
Login dateDate and time of the login attempt, displayed in the local timezone of the device
IPIP address from which the login was made
SuccessLogin status: true for successful logins, false for failed attempts
OSOperating system used during the login attempt
BrowserBrowser from which the login attempt was made

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Filter login history

The login history table supports filtering by:
  • Date range: Select a predefined range (Last 24 hours, Last 7 days) or specify custom dates
  • IP address: Search by specific IP
  • Success status: Filter by successful or failed attempts

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Save filter presets

To save a filter configuration for future use:
  1. Apply the desired filters to the table.
  2. Click My Presets and select Save current set as a preset.
  3. Enter a name for the preset.
  4. Click Create.
My Presets dropdown with Save current set as a preset option
The preset appears in the My Presets dropdown for quick access.

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Customize table display

Additional table options are available through the toolbar:
  • Manage Columns: Show or hide specific columns
  • Display Density: Adjust row spacing (compact, comfortable, and spacious)
Last logins section showing filters, toolbar, and login history table
On accounts with multiple users, only Administrators can view the full login history for all users. Other users see only their own login activity.