In the article, you’ll learn how to manage users in the Gcore Customer Portal. You can invite users whether or not they are already registered with Gcore.
Note: Only the user with the Administrator role can add new users to the account.
1. Navigate to Users.
2. Click Invite user.
The following pop-up will appear, where you will perform the remaining steps.
3. Enter the name of the invited user. The name can be anything; we recommend using first name and surname for ease of use. It will be displayed in the Gcore Customer Portal.
You can invite both existing Gcore users and users who are not yet registered with Gcore:
4. Enter their email address. It will be used to send an invitation to become a user, and for other notifications.
5. Specify the language of the interface: English, German, Chinese, or Russian.
6. Select the CDN service and Customer Portal (IAM) role. Learn more about which actions are available for each role.
Note: Depending on the role selected in IAM/CDN, the role for Edge Cloud will be automatically selected. For example, if you want to create a user with the Administrator CDN role, the user will also have the most access to the Edge Cloud service.
7. Select the scope for the Edge Cloud service. There are two options:
8. For other services (Billing, Managed DNS, Object Storage, Video Streaming, Web Application Security), the invited user will automatically be provided with full permissions (administrator role).
9. Click Invite user.
That’s it! An entry containing information about the invited user with their unique ID will appear in the Users section. From there, you can filter invited users by criteria (e.g., two-factor authentication) and search for a specific user by ID or email.
Note: The invitation link is valid only for 24 hours. It will expire if users don’t confirm their email by clicking the link in that timeframe. Account administrators can resend an invitation on the Users page by clicking the three dots on the right of the user’s row and clicking Resend invite.
After the user has been sent an invitation, their user row will show whether they have accepted the invitation (“Status” column) and whether they have enabled two-factor authentication (column “Two-Factor authentication.”)
Note: Only the user and the account administrator can change the user account information.
In the pop-up window, you can change your (Administrator) username, Role, and Language. As for other users, you can change only their Role.
Navigate to Users, click the three dots next to the user, then click Delete.
Confirm the deletion.
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