Activate and manage your eSIM

Activate your eSIM

To activate your eSIM, you can scan the carrier's QR code, install an assigned plan, or enter the information manually.

Scan a QR code

1. Open the Camera app and scan your QR code.

2. When the Cellular Plan Detected notification appears, tap it.

3. Tap Continue at the bottom of the screen.

4. Tap Add Cellular Plan.

If you're asked to enter a confirmation code to activate the eSIM, enter the number that your carrier provided.

Install an assigned cellular plan

With iOS 13, some carriers can assign a cellular plan for you to install. Contact us for more information.

If a plan was assigned to you, follow these steps:

1. When a notification appears that says Carrier Cellular Plan Ready to Be Installed, tap it.

2. In the Settings app, tap Carrier Cellular Plan Ready to Be Installed.

3. Tap Continue at the bottom of the screen.

Enter the information manually

Tap Enter Details Manually at the bottom of your screen.

Switch between eSIMs

You can store more than one eSIM in your iPhone, but you can use only one at a time. To switch eSIMs, tap Settings → either Cellular or Mobile Data → the plan you want to use. Then tap Turn On This Line.

Change your cellular data line

Only one line at a time can use cellular data. To change which line uses cellular data, follow these steps:

1. Go to Settings.

2. Go to Cellular/Mobile Data.

3. Tap again Cellular/Mobile Data.

4. Tap the line you want to use cellular data.

If you turn on Allow Cellular/Mobile Data Switching, you will allow your device to use mobile data from both lines depending on coverage and availability.

Delete your eSIM

To delete your eSIM, contact our technical support via chat or email support@gcore.com to avoid any issues.

If you have accidentally deleted your eSIM, please reach out to us to obtain a new QR code and download a new eSIM.

To deactivate your eSIM profile, go to Settings → Cellular/Mobile Data, select the required eSIM from the list and turn off the Turn On This Line toggle. You can reactivate it whenever needed.