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Create custom response pages

In some cases, you might need to personalize the response page displayed to users when a particular custom rule or WAAP policy is triggered. For instance, to add contact information, adjust the message according to your brand’s voice and tone, or provide additional validation instructions.

To do so, you need to create a new custom response page, as described in the following instructions.

For guidelines on how to modify or delete custom response pages, as well as change domains where those pages appear, check out the Manage custom response pages guide.

Create a custom response page

Creating custom response pages allows you to display different messages to your users based on which domains they are navigating to. You can create up to 6 page sets.

Note that creating custom response pages is only available at the account level. You can’t add and modify pages in domain settings.

Step 1. Add a new page set for your account

1. In the Gcore Customer Portal navigate to WAAP > Features. You'll be directed to Custom response pages.

2. In the upper-right corner of the screen, click Create Custom Page Set.

Highlighted button for creating response page in the Customer Portal

Step 2. Give your page set a name

1. Enter a unique name for your page set that's easy to distinguish from the default response pages. The name can be up to 50 characters long.

2. Click Continue to pages to proceed with the next steps.

Create response page set dialog

Step 3. Configure the selected response page

1. In the Create pages section, click Add page.

2. In the sidebar menu that opens, choose the default page type that you want to customize:

  • Block
  • Block CSRF
  • Captcha
  • Enable cookies
  • Browser validation
  • Enable javascript
Crete response page set dialog

Step 4. Configure the selected response page

Configure the default response page you’ve selected in the previous step. Note that page customization options will vary depending on the type of page you want to modify.

Browser title

Add the text that will appear as the title in your web browser's tab where the custom response page is open. The title can be up to 62 characters.

You can add browser title to the following response pages: Browser validation, Captcha, Block, Block CSRF.

Page title

Provide the name of your custom page. You can add a page title to all response pages.

For example, in following screenshot, the text “Sorry, you’ve been blocked” is a page title.

Block response page

Page message

Enter a body text that will be displayed under the page title. This is a good place to explain why a user has been challenged or blocked and what they should do to pass the check or obtain access to a domain.

You can add a message to all response pages except for Browser validation.

For example, in the following screenshot, the message informs users that they need to have JavaScript enabled to access the domain.

Enable JavaScript response page

Error message

Provide a message that will be displayed when a client fails to pass the validation. This is only available for a Captcha page.

Upload image (optional)

Add an image that’ll appear on the page. The image should be in jpeg, png, or jpg format and have the following dimensions: 450px *130 px, 24KB maximum size. If you don’t upload an image, then the default image will be applied.

You can add images to the following response pages: Browser validation, Captcha, Block, Block CSRF.

Here’s an example of a Block CSRF page with the default Gcore image:

Block CSRF response page

Step 5. Configure page status

Optionally, you can enable the Page active status toggle to make the custom response page publicly available after creation.

If you don’t enable the toggle, the page won’t be available for use on any domains, and the default response pages will be used instead. In such a case, you’ll need to manually change its status to Active.

Set page to active toggle enabled

Step 6. Finalize page setup

1. Click Preview page to check what it’ll look like.

2. If you’re satisfied with the changes, click Save to create the page.

3. Click Continue to domains to proceed with the next steps.

Preview page button

Step 7. Associate the page with domains

1. Select the domains where the new custom response page will appear.

Preview page button

2. Click Save to add the page to the selected domains.

The page set will be created with the Unpublished state. It’ll change to Published after a few moments.

For instructions on how to edit and delete custom response pages, as well as change associated domains, check out the Manage custom response pages guide.

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