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Manage custom response pages

There are two ways to access custom response pages: at the domain level and at the account level. The key difference is that at the domain level, you can only switch between page sets, and it’s not possible to add, modify, or delete pages there.

For guidelines on how to create custom response pages, check out Create custom response pages guide.

Manage custom response pages at the account level

Custom response pages that are available at the account level relate to all domains in your account. This means that you can modify pages or page sets, and the changes will be inherited by all domains where those pages are active.

To view page sets, open the WAAP page and navigate to Features. You'll be directed to the page with all relevant settings.

Response pages functionality in the Customer Portal

Here you can view default response pages as well as add, customize, or delete your own custom page sets, which are based on the default ones.

Each custom response page can have one of the following statuses:

  • Active: A page appears on your domain and is visible to users.

  • Inactive: A page is created but not publicly available.

A page set statuses can be:

  • Unpublished: A page set can get this status after creation. After a short period, it should change to Published.

  • Published: A page set is ready to use. This means that all pages inside it are in the Active status.

Manage custom response pages at the domain level

A domain can have only one active page set at a time.

To view or change page sets:

1. In the Gcore Customer Portal, navigate to WAAP > Domains.

2. Find the needed domain and click its name to open it. You'll be directed to the Policies page.

3. In the sidebar, click Custom response pages. On this page, you’ll see all response pages that are currently applied to your domain.

4. (Optional) To change a page set, click Set as active next to the desired page set.

If your domain has no active page sets, the default response pages will be used instead.

Update a page set

You can apply the following actions to the whole set with your custom response pages: select domains where this page set will be applied, add a new page to the page set, edit one of the existing pages, or delete the page set altogether.

Updating custom response pages is only possible on the account level.

Update page set on the account level

The process of adding, editing, and removing pages in an existing set are the same as for individual pages:

Add a page set to domains

If you don’t add customized pages to a domain, one of the default response pages will be used instead.

You can apply custom response pages to any domain of your choice. To add a page to a domain:

1. In the Gcore Customer Portal, navigate to WAAP > Features. You'll be directed to the Custom response pages. Here you’ll see all default and custom response pages.

2. Find the page set that you want to modify, and click three-dot icon next to it.

3. Choose Select domains. Click the checkbox next to all domains you would like to apply this page set. If the list is extensive, search for desired domains.

Add domains to a page set on the account level

4. Click Save selection.

5. Confirm your action by clicking Confirm. Any pages used on the domain will be replaced by this new page set.

Update custom response pages

You can modify various aspects of custom response pages, such as images, tab titles, or error messages. However, changing the page type itself is not possible. For example, you can’t convert a Captcha page into a Block page. If you need a different page type, you must create a new response page of the desired type.

If you modify a created page in a page set, the changes will be reflected on all domains using that set.

To update an existing page:

1. In the Gcore Customer Portal, navigate to WAAP > Features. You'll be directed to Custom response pages.

2. Find the page set that you want to modify and click the three-dot icon next to it.

3. Select Edit page.

Edit page button in the page set settings

Delete custom response pages

After you delete a page set, any domains that are currently using it will automatically revert back to the default response ages. You can’t restore deleted pages.

To delete a page:

1. In the Gcore Customer Portal, navigate to WAAP > Features. You'll be directed to Custom response pages.

2. Find the page set that you want to modify and click the three-dot icon next to it.

3. Select Delete.

Delete page button in the page set settings

4. Click Delete.

Your page has been successfully removed and will no longer be displayed on any domains where it was previously used.

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